Reward Wizard Helpdesk


I've completed an offer, can I cash out?

Not just yet! Once you've completed a minimum of one offer on each level (there's 10 in total) you'll be able to cash out.

Every time you complete an offer and the star turns silver this means the offer is pending and your 30-day timer has started (each timer is individual to that offer). After 30 days, sometimes less, the star will turn gold. Once you have 10 gold stars in your account a cash out button will appear and you will be paid via BACS or PayPal! We make 3 payment runs a week (Monday, Wednesday and Friday) so you won't be waiting long at all.

If you've completed an offer and your star hasn't turned silver or gold don't panic!

We try our hardest to make sure all offers track automatically but sometimes this isn't always the case. First of all, check the offer T&Cs for a guideline of when the star should turn silver. If, after the times up, your star hasn't changed colour then get in touch - send us over a ticket via the helpdesk and a member of the team will look into this for you.

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